Opernhaus Zürich AG
T +41 (0)44 268 64 00
Administration and Direction
Director Andreas Homoki
Commercial Director Christian Berner
General Music Director Gianandrea Noseda
Ballet Director Christian Spuck
Opera Director Annette Weber
Head of Marketing, PR & Sales Sabine Turner
Chief of Dramaturgy department Claus Spahn
Technical Director Sebastian Bogatu
Costume Director Verena Giesbert
Sabine Turner, Giorgia Tschanz, Meret Roth, Nila Chea, Alex Baumgartner
Dramaturgy and Marketing
Administration and editorial office
T +41 (0)44 259 58 56
Social Media Management
T +41 (0)44 268 66 34
T +41 (0)44 266 50 10
Head of the Artistic Administration Department
T +41 (0)44 268 64 63
T +41 (0)44 268 64 52
Head of Marketing, PR & Sales
Press officer Opera Zurich
T +41 (0)44 268 64 34
Press officer Ballet Zurich
T +41 (0)44 268 66 78
Linda Fiasconaro / Cornelia Tschirky-Müller
T +41 (0)44 268 64 17
T +41 (0)44 268 64 17
Head of Box Office
T +41 (0)44 268 66 66
Haftungsansprüche gegen die Opernhaus Zürich AG wegen Schäden materieller oder immaterieller Art, welche aus dem Zugriff oder der Nutzung bzw. Nichtnutzung der veröffentlichten Informationen, durch Missbrauch der Verbindung oder durch technische Störungen entstanden sind, werden ausgeschlossen. Die Opernhaus Zürich AG behält es sich ausdrücklich vor, Teile der Seiten oder das gesamte Angebot ohne gesonderte Ankündigung zu verändern, zu ergänzen, zu löschen oder die Veröffentlichung zeitweise oder endgültig einzustellen.
Haftung für Links
Verweise und Links auf Webseiten Dritter liegen ausserhalb unseres Verantwortungsbereichs. Es wird jegliche Verantwortung für solche Webseiten abgelehnt. Der Zugriff und die Nutzung solcher Webseiten erfolgen auf eigene Gefahr des Nutzers oder der Nutzerin.
Die Urheber- und alle anderen Rechte an Inhalten, Bildern, Fotos oder anderen Dateien auf der Website gehören ausschliesslich der Opernhaus Zürich AG oder den speziell genannten Rechtsinhabern. Für die Reproduktion jeglicher Elemente ist die schriftliche Zustimmung der Urheberrechtsträger im Voraus einzuholen.
The Opernhaus Zürich processes personal data collected when visiting our web pages exclusively in accordance with the statutory provisions, in particular Article 13 of the Swiss Federal Constitution and the data protection provisions of the Federal Government (Data Protection Act, DSG). The protection of your personal data and your privacy is very important to us. Personal data is treated strictly confidential and is neither sold nor passed on to third parties. It is important to us that you always know what data we store and how we use it (transparency principle). In the following we would therefore like to briefly explain how the Opernhaus Zürich processes your data and what significance this has for you when using our services.
1. Personal Data
Personal data are individual details about natural persons that allow conclusions to be drawn about your personal, economic or actual circumstances. This includes, for example, address data. Information that is not directly associated with your identity is not included.
2. Which data is stored by the Opernhaus Zürich?
Personal data is only collected if you voluntarily provide it to us when purchasing tickets or registering for the newsletter. To purchase tickets online, you must create a customer account. If you book by telephone or in writing, your customer account will be created by the Opernhaus Zürich. When you set up your customer account, the Opernhaus Zürich collects your name, address, e-mail address and, if applicable, your telephone number.
3. How is data transferred?
The Opernhaus Zürich uses a secure online transmission procedure for online bookings, the so-called “Secure Socket Layer” (SSL) transmission, to process your personal data. All information transmitted using this method is encrypted at a high level (at least 128 bits, but up to 256 bits with standard browsers) before it is sent to us. This ensures as far as possible that no unauthorized persons can use your information.
4. How is data used?
The Opernhaus Zürich will use the data you provide to fulfill and process the contract for the purchase of tickets. In this context, the Opernhaus Zürich uses the data to inform you about the performance you have booked, any changes to the program, or how to reach the event location, among other things. If the Opernhaus Zürich has received your address or e-mail address in connection with the purchase of an opera ticket, the Opernhaus Zürich may also use this data for direct advertising for other performances of the Opernhaus Zürich, unless you have objected to its use. Such objection is possible at any time and can be addressed to: or Opernhaus Zürich AG, Falkenstrasse 1, CH-8008 Zürich. In the event of an objection, your customer data will be retained for ten years in accordance with the legal obligation to retain, together with booking receipts, but will no longer be used for direct advertising by the Opernhaus Zürich. When you subscribe to the newsletter, your e-mail address will only be used for the Opernhaus Zürich’s own advertising purposes, up to the point you unsubscribe from the newsletter. You can unsubscribe from the newsletter at any time. The unsubscribe link can be found at the end of each newsletter.
5. Is my data passed on to third parties?
Your personal data will be kept strictly confidential and will not be sold or passed on to third parties, unless this is necessary for the processing of payment transactions or for forwarding. In this case, we have made agreements with the authorized companies; the agreements ensure compliance with data protection regulations and the immediate deletion of data no longer required. However, the following is valid exclusively for performances in the Bernhard Theater: The Opernhaus Zürich may transfer your personal data to the organizer of the event you have selected so that the organizer can inform you about further events in the future. We have reached agreements with the organizers, which require them to comply with data protection regulations. The organizer is obliged to refrain from providing information on further events, in so far as you inform the organizer accordingly.
The web pages of the Opernhaus Zürich include functions of the Twitter service. These functions are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using Twitter and the “Retweet” function, the websites you visit are linked to your Twitter account and made known to other users. Data such as IP address, browser type, domains visited, pages visited, mobile providers, device and application IDs and search terms are transmitted to Twitter. We would like to point out that, as the provider of the pages, we do not have any knowledge of the content of the transmitted data or its use by Twitter. Due to continuous updating of Twitter's data protection declaration, we point to the latest version at (http://twitter.com/privacy). You can change your data protection settings on Twitter in the account settings at http://twitter.com/account/settings. If you have any questions, please contact .
6. What about cookies?
The Opernhaus Zürich website uses so-called cookies. These are small text files that are stored on your end device. Some of the cookies used by the Opernhaus Zürich are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your computer and enable the Opernhaus Zürich to recognize your browser the next time you visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or whether to exclude the acceptance of cookies in certain cases or in general. If cookies are not accepted, the functionality of the Opernhaus Zürich’s website may be restricted.
7. Usage analysis
8. Right of access and deletion
We grant you the right to free information about your stored data as well as to correction, blocking or deletion of this data as far as there is no legal obligation for storage. For further information on this, please contact us by e-mail at .
Since 2009, Zurich Opera House has been present on the various social media platforms, first and foremost Facebook, Twitter, Instagram, YouTube and Vimeo. These channels serve to inform and exchange with our audience and opera, ballet and concert fans from all over the world. In order to make interaction on our channels enjoyable and safe for all users, we have established some house rules.
We welcome all feedback, both positive and negative
Content such as comments and ratings on our pages are public and each user is legally responsible for their own posts.
We ask for factual and fair discussions and non-offensive language about and towards other people.
We do not tolerate contributions that are
are unlawful, defamatory, abusive, threatening, hurtful, vulgar, sexist or racist
are deceptive or misleading
violate the rights of third parties
violate the law
constitute an infringement of intellectual property
are spam, including persistently negative or offensive posts whose sole purpose is to provoke a response
are irrelevant or off-topic.
We will not tolerate Internet trolls who repeatedly disrupt the interaction of other users with Zurich Opera House in a provocative manner, thereby discouraging other users from participating in the exchange.
In the event of violations of our house rules, we reserve the right to moderate, hide or delete contributions.
In case of repeated violations of our house rules, we reserve the right to block the user.
We encourage all users of our social media channels to report abuse or inappropriate behavior on our pages. If you feel personally offended by the posts of others on our platforms, please contact us at .
Please note that our social media channels are not maintained 24 hours a day. However, we will make every effort to respond to any inquiries as quickly as possible.